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Help & Frequently Asked Questions

 
How long will delivery take
 
Standard delivery is by royal mail 1st class all orders placed before 2.30pm are dispatched the same day.Average delivery time 1-3 working days

Royal mail special delivery all orders placed before 2.30pm are dispatched the same day.Guaranteed next daydelivery (somebody must be in to sign for delivery)

 
What are the delivery options and prices?
 
1st Class royal mail flat rate 1.95 per order
 
Royal Mail Special Next Day Delivery flat rate 7.00 per order

 
Where do you deliver to?

Virtually all addresses within the UK, Northern Ireland and to BFPO addresses. Unfortunately, we cannot offer delivery to any other country, PO boxes or the Channel Islands.

 
Returns Policy
 
Returns are accepted on all items return within 14 days in their origional condition with tags still attached.  Please send any returns to:-
 
The Sanctuary Tanning & Retail
17 Ilsham Road
Torquay
Devon
TQ1 2JG